Trauma-Informed Care (TIC) involves shifting our perspective to be more aware of the impact that trauma has on an individual, in order to develop a more compassionate understanding of ourselves and each other. The hope is to develop insight that we are who we are as a result of our significant life occurrences that have shaped and molded us, our families and communities.
TIC has been compared to putting on a pair of glasses that allow us to look more deeply and see life and the people in it, as it actually is, instead of what it appears to be. TIC improves service quality, increases safety, enhances consumer engagement, improves consumer satisfaction, encourages hope and wellness and creates a strong and resilient workforce.
The experience of trauma has widespread impacts on a person’s life; often leading to or exacerbating mental health issues, substance use, and physical health conditions. Approximately 90% of consumers seeking behavioral health services have experienced some form of trauma in their lives. At TrueNorth Wellness Services, we are focused on methods of hope and healing to help one get through and manage the trauma in his/her life.
If there is anything else we can do to make your experience more comfortable, please let us know.
TIC Talk Newsletters
Learn more about how TrueNorth Wellness Services is incorporating TIC throughout the agency.